Industries

Healthcare

Clinics and healthcare providers need software that saves staff time without putting privacy at risk. We build administrative and operational systems with security and access control at their centre.

Typical challenges

  • Phone-based booking

    Reception staff spend hours on the phone booking and rescheduling appointments.

  • No-shows

    Missed appointments without reminders cost both time and revenue.

  • Paper and scattered records

    Internal records and forms are split between paper and various tools.

  • Strict privacy requirements

    Health data calls for a higher level of protection and access control.

What we build for this sector

  • Online booking

    Appointments booked and managed online, with automatic reminders.

  • Patient and client portals

    Secure access to appointments, documents and messages.

  • Internal operations systems

    Staff schedules, rooms, supplies inventory and internal forms.

  • Management dashboards

    Occupancy, waiting times and activity by department.

  • Integrations

    Connections to existing practice software, payments and messaging.

Rules and standards we take into account

  • Special category data

    Health data protected with strict access control and logging, as required by the GDPR and Bulgaria's Personal Data Protection Act.

  • Access on a need-to-know basis

    Every role sees only the information its work requires.

  • Medical device rules

    We build administrative and operational software. If a project would count as a medical device under EU rules, we tell you at the start.

Typical scenario

An example of the type of project we build. It does not describe a specific client.

Situation

A private clinic takes all bookings by phone and has a high rate of missed visits.

What we build

Online booking linked to doctors' schedules, automatic SMS reminders and an internal occupancy dashboard.

Result

Fewer calls at reception, fewer no-shows, and a clear picture of capacity.

Don't see your industry here?

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